Frequently asked questions

We provide services relating to official address registration in the Netherlands, help with documentation, forwarding and handling mail, and a separate business-address service for KVK company registration.

Yes. Our service is designed for people who have just moved and have not yet resolved their address situation. We help them arrange an official address quickly so they can start living, working and handling their documents.

Yes. We work transparently, under agreements, use real addresses and support clients in accordance with Dutch law.

Yes, in many cases the process can be arranged remotely. We explain in advance which documents and steps are needed in your particular circumstances.

In many cases preparation and starting the process takes a few days to a week after the details, documents and payment are arranged. The exact timing can depend on your situation and the municipality.

We find available addresses based on current options, the client's needs and the type of service. It is best to confirm the availability of an appropriate option before proceeding.

In addition to address registration, we provide business-address services, mail forwarding, letter scanning, administrative assistance and general support throughout the process.

Yes. We work with clients who want clear guidance in Russian or Ukrainian without confusing bureaucracy.

As a rule, you need identification and documents supporting the basis for your stay or application. The exact list depends on your situation, and we explain the relevant requirements in advance.

Yes. In many cases you first arrange an address and then deal with the BSN and other registration steps.

Official address registration is an important part of the process if you need to proceed with documents, banking, insurance and other services in the Netherlands.

An official address and proof of registration can be used for banking and administrative matters when required by the particular procedure.

Yes. An official address is often needed to arrange health insurance and other basic services. We help arrange a legal address that can be used for practical and administrative purposes.

An address is often an important part of the supporting documents. We do not make decisions for public authorities, but we provide official address-registration services and help clients with the administrative steps.

The address may be used for purposes requiring an official registration address. It is best to discuss your specific situation in advance so we can clarify whether the current arrangement is suitable.

Yes. An address can be important for official employment and related paperwork. Many of our clients need one precisely to start working in the Netherlands.

It depends on the package. Our personal-registration packages cover 3, 6 or 12 months, with separate terms available for business addresses.

Yes, extensions are possible. It is best to discuss them in advance to avoid a gap between service periods.

Yes. If you know you will need the service for a long time, a longer package is usually more economical and convenient.

Whether this is possible depends on your circumstances, your current package and the availability of alternatives. It is best to discuss this early to find the most convenient arrangement.

Yes. Personal address-registration packages start from 3 months.

We follow our available packages and contractual arrangements. If you need a long-term address, we can discuss it individually.

In many cases preparation can start in advance. We will explain when you can start and which conditions apply to your circumstances.

Yes, that is possible. We help families and explain in advance what documents and information will be required.

Yes. Children under 16 are registered free of charge together with their parents under the agreed service conditions.

Yes. A 50% discount applies to ages 16 to 18. Please confirm the terms before applying so we can calculate the package correctly.

Yes. We work with individuals and families. The arrangements depend on household composition and the specific circumstances.

That depends on the application and the service arrangement. We explain in advance how to handle documents for families.

Yes. We can assist in such cases too. Please share the relevant details in advance so we can recommend an appropriate arrangement.

For most current packages, letters are forwarded every 7 days. In some cases the details depend on the chosen package and agreed conditions.

Yes. On request we can scan incoming letters and send them through your preferred messaging app.

We can usually send scans through popular messaging apps if this is agreed in advance and convenient for the client.

Yes. We can arrange forwarding to another address if this is agreed and included in your package.

In some cases this can be arranged. It depends on the type of mail and your needs.

If important correspondence arrives, we try to notify the client promptly and agree on the next steps according to the situation.

Yes, some packages include parcel handling. The volume and terms depend on the package.

Certain packages provide a specified number of parcels subject to agreed weight limits. The exact terms are described in the packages.

If you need only a postal or business address without personal residential registration, it is better to consider our separate business-address service.

We handle correspondence carefully and transparently. Any handling of mail must be agreed under the service terms and your instructions.

This is a separate service for entrepreneurs and companies that need an official address for business registration in the Netherlands and for handling business correspondence.

Yes, we provide an address for KVK business registration as part of our separate business-address service.

We provide an official address for business registration in the Netherlands under agreed terms.

Business-address packages are available for 6, 12 and 24 months.

The 6-month business-address package costs €750.

The 12-month business-address package costs €1,000.

The 24-month business-address package costs €1,500.

We provide addresses for business registration in the Netherlands. Whether a particular arrangement suits your business form and needs should be discussed in advance.

Yes, it may suit freelancers, entrepreneurs, startups and companies that need an official working address.

Yes. If your project needs an official address in the Netherlands and stable handling of correspondence, the service may be a convenient solution.

Yes. That is what our separate business-address service is for. It is not the same as personal residential registration.

Business mail is forwarded regularly and, on request, letters can be scanned and sent to a messaging app chosen by the client.

Yes, in some cases. It depends on your goals and the most convenient order of steps.

Yes. We can arrange services in stages if you do not need both at once.

Yes. It is particularly convenient for startups and small teams that need an official address and straightforward document handling.

We agree on the conditions in advance and only then start the process. Payment methods and bank details are provided to the client before cooperation begins.

As a rule, we start after the agreed service is paid for. This allows us to begin work on your case immediately.

The period usually begins after payment is confirmed and the agreed service has started.

Sometimes this is possible, depending on availability and the service arrangement. We discuss these requests individually.

Yes. We work under an agreement and confirm the key terms of cooperation in advance.

Yes. Extensions are possible. It is best to notify us in advance to avoid a break in service.

If the service period ends and an extension has not been agreed, you cannot continue using the address. It is therefore best to resolve this in advance.

We cannot start or continue the service without payment. For an extension, non-payment means the service will not continue into the next period.

It depends on the stage of the work and which steps have already been completed. Such matters are considered individually.

Whether a refund is possible depends on the stage of the service, work already completed and the specific agreement between the parties.

Please let us know as soon as possible. We can then assess the current stage of the process and possible options.

Yes, please inform us in advance if you intend to end or not renew the service, to avoid confusion about the dates.

No. We organise and prepare the process and support it on our side, but public authorities make their own decisions.

We guarantee a transparent working process, agreed terms, support throughout the process and professional organisation of our part of the service.

No. We operate only within the law and do not accept requests that conflict with Dutch law or create legal risks.

Where necessary, we may ask for information about a client to ensure the service is set up correctly and lawfully.

Normally the service runs for the paid period. Exceptional situations can arise only if the agreed terms, laws or conditions of use are violated.

Public authorities make decisions independently. We do not replace municipalities, the KVK, immigration services or other institutions.

No. We provide services only under clear, agreed terms.

This can affect the entire application process. We therefore ask clients to provide only current, accurate information.

That depends on the service type: personal registration, a business address or a combined arrangement. Please discuss these needs in advance.

We help with the administrative aspects of address-related services and support. If you need specialised legal or tax advice, we recommend consulting a qualified professional separately.

Yes. We have a separate offering for investors interested in Dutch real estate.

The minimum participation amount starts from €50,000.

We provide an indicative figure of up to 7% per year. Specific conditions are set out in a separate agreement and depend on the property and participation model.

We generally discuss payouts every 6 months if that is provided for in the individual investment agreement.

We use the phrase 'up to 7% per year' because actual participation conditions are agreed separately and depend on the specific property and investment structure.

An investor receives a transparent participation model, understandable terms and a connection to real property assets or a relevant investment structure.

The participation structure is discussed individually. Depending on the transaction, an investor may participate through ownership of a property share or a separate contractual structure.

Yes. All investment terms are recorded separately so that investors understand the duration, participation model, indicative returns and other key conditions.

Initial communication and discussions can take place remotely. Further arrangements depend on the transaction structure and specific investment proposal.

Investing is a separate business line with individual terms and separate contractual arrangements. It is not the same as ordinary personal or business address registration.